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LEGAL INFORMATION

Privacy Policy

What data we collect, how we use and protect it, and what rights you have regarding your personal data.

Last updated: 24 May 2026

Introduction

Gama Electronic d.o.o. (Green Tech), Džemala Bijedića 160, Sarajevo, is the controller of your personal data. We take your privacy seriously and process data in accordance with the applicable personal data protection regulations in Bosnia and Herzegovina.

This policy explains what data we collect, why we collect it and what rights you have regarding it.

What data we collect

We collect only the data we need to respond to your inquiries and provide our service:

  • Contact details: first and last name, e-mail, phone number and company name
  • Inquiry content: products, quantities and messages you send us
  • Technical data: IP address, device type and site usage data

Purposes of processing

We use your data exclusively to:

  • Respond to inquiries and prepare quotes
  • Provide support, warranty and service
  • Improve the site and the quality of our service

We process data on the basis of your consent, to perform a contract or take steps prior to entering into one, and on the basis of our legitimate interest in improving our business.

Cookies and analytics

The site uses cookies so that it functions correctly and so that we can understand how it is used. You can manage cookies in your browser settings.

Sharing of data

We do not sell your data. We may share it only with trusted service providers (e.g. delivery, IT support) who process it on our behalf and are bound by confidentiality, and with the competent authorities where required by law.

Retention period

We keep personal data for as long as necessary for the purpose for which it was collected or as required by statutory retention periods. After that period we delete or anonymize the data.

Your rights

At any time you have the right to:

  • Request access to your data and a copy of it
  • Correct inaccurate or complete incomplete data
  • Request erasure of data or restriction of processing
  • Withdraw consent and object to processing

Data security

We apply appropriate technical and organizational measures to protect your data from unauthorized access, loss or misuse.

Changes and contact

We may update this policy from time to time, and we publish all changes on this page. To exercise your rights or for additional questions, contact us at [email protected].