Service & warranty
We want every product to last. Learn what the warranty covers, how to register a product and how to request service.
Up to 5 years warranty
Manufacturer warranty on selected LED and HVAC products.
Authorized service
A network of service centers authorized for Green Tech products.
Original parts
Replacement parts and components straight from the manufacturer.
How to request service
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Report the fault
Send a service request with a short description of the problem.
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Drop-off or visit
We arrange product pickup or a service technician visit.
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Repair and return
We service the product and return it as soon as possible.
Warranty FAQ
What does the warranty cover?
The warranty covers faults arising from defects in material or workmanship under normal use. The details are tied to each product’s parameters.
Do I need a receipt to claim the warranty?
Yes — a receipt or proof of purchase is required to claim the warranty.
How long does a repair take?
We resolve repairs as quickly as possible; the duration depends on the fault and parts availability.
Does the warranty cover installation?
The warranty covers the product, not installation or removal costs, unless stated otherwise.